Thawn AI
Kuala Lumpur · AI Consulting

AI that fits how
your team already works

Thawn helps Malaysian organisations apply AI where it makes a tangible difference — from sorting your inbox to building intelligent multi-modal pipelines.

Start a Conversation Explore Solutions
Malaysia-based team Clear project scoping No lock-in models
What we do

Three focused AI services

Each engagement is designed around your situation — not off-the-shelf tooling pushed without context.

AI-Driven Email Triage

AI-Driven Email Triage

Classification systems that sort, prioritise, and route incoming email based on content, urgency, and sender context. Covers taxonomy design, model training, and platform integration.

  • Handles high-volume inbound communication
  • Integrates with your existing email platform
  • 6-week delivery
From RM 2,200 Enquire
Multi-Modal AI Integration

Multi-Modal AI Integration

Systems that combine text, image, and structured data inputs for richer decision support. Covers architecture design, model orchestration, and unified API development.

  • Understands multiple information types simultaneously
  • Unified API for clean integration
  • 12-week engagement
From RM 4,500 Enquire
AI Project Scoping

AI Project Scoping

A structured consulting engagement to define requirements, feasibility, and an implementation plan for a proposed AI initiative. Produces a detailed project brief with timelines and resource estimates.

  • Turns AI ambitions into concrete plans
  • Includes success metrics and data requirements
  • 2-week turnaround
From RM 700 Enquire
Why Thawn

How we approach the work

We think good AI work starts with listening — understanding what your organisation actually needs before proposing any solution.

Context before code

We spend time understanding your existing workflows, data landscape, and team constraints before writing a single line.

Honest scoping

If a project isn't a good fit, we'll say so clearly. You get a candid assessment rather than an inflated proposal.

Malaysia-based support

Our team is in Kuala Lumpur. Communication happens in your time zone, in a cultural context you recognise.

Documentation you can use

Every engagement ends with clear documentation so your team can maintain, extend, or audit the systems we build together.

Data handled with care

We follow responsible data practices throughout each engagement. Your information is used for the work — nothing else.

No unnecessary complexity

We choose approaches that match the problem — not the most impressive-sounding technology for its own sake.

Take the first step

Not sure where your AI project starts?

That's precisely what our AI Project Scoping service is designed for. Two weeks, a clear brief, and a realistic path forward.

Request a Scoping Call View All Solutions

+60 3-7438 5162  ·  [email protected]

Questions

Frequently asked

A few things organisations typically want to know before getting started.

Do we need an existing AI team to work with Thawn?
No. Many of our clients are exploring AI for the first time. We work alongside your existing team — whether that's technical staff or operations people — and adapt the level of technical depth to what's useful for you.
What kind of data do you need from us to get started?
It depends on the service. For AI Project Scoping, we mainly need conversations and documentation about your current workflows. For email triage or multi-modal integration, we'll discuss data access and privacy requirements during the initial scoping phase before any work begins.
How long does a typical engagement take?
Our services have defined timelines: AI Project Scoping is 2 weeks, Email Triage runs 6 weeks, and Multi-Modal Integration is a 12-week engagement. These reflect the actual work involved — not padding.
What happens after delivery — is there ongoing support?
Each engagement ends with comprehensive handover documentation. For teams wanting continued assistance, we're open to discussing ongoing advisory arrangements. This is always optional and outlined clearly before any commitment.
How are projects priced — are there hidden fees?
Our published prices are the starting point. Scoping always happens before a final quote is agreed. We outline all costs in writing before work begins, so there are no surprises mid-project.
Is my business data kept confidential?
Yes. We treat client data with care and can sign NDAs where required. Data shared with us is used only for the scope of the agreed engagement. We're happy to walk you through our data-handling approach in detail before signing anything.
Location

Find us in Bukit Damansara

15 Jalan Batai, Bukit Damansara, 50490 Kuala Lumpur

Contact

Let's talk about your project

Drop us a message and someone from the Thawn team will be in touch within one business day.

Send us a message

By submitting this form, you agree to our Privacy Policy and Terms & Conditions.

Contact details

  • Address

    15 Jalan Batai, Bukit Damansara
    50490 Kuala Lumpur, Malaysia

  • Working Hours

    Mon – Fri: 9:00 AM – 6:00 PM

    Malaysia Standard Time (MYT, UTC+8)

Prefer a scheduled call?

Mention your preferred time in the message and we'll coordinate around your schedule.